In late July 2025, the Beijing area experienced a historically rare sustained heavy rainfall, causing severe flooding and damage to infrastructure and public property in many areas such as Miyun and Huairou. Disaster is an order! The Beijing branch promptly activated the emergency response mechanism upon hearing the order, and devoted itself to the forefront of disaster relief with professional services and technological strength, fully fulfilling the corporate mission of "safeguarding people's peace and health".
Upon hearing the flood, take action: establish an emergency command system as soon as possible
On July 30th, although the weather cleared up, the continuous flood discharge from Miyun Reservoir caused severe disasters in the surrounding areas. The Beijing branch immediately reported to the headquarters and strictly followed the headquarters' deployment, establishing an emergency command center on the same day. The members of the branch company's leadership team quickly rushed to a town in Miyun District, a severely affected area, to conduct on-site inspections of the disaster situation and lay the foundation for subsequent rescue and claims settlement. With the expansion of disaster scope, the branch upgraded its response mechanism on August 1, officially establishing the "rainstorm Rainstorm Disaster Service Headquarters", comprehensively coordinating disaster loss statistics, insurance claims and government coordination, to ensure efficient allocation of disaster relief resources.
Collaboration between government and enterprises: undertaking large-scale disaster management tasks for the first time, exploring the application of "sky, earth, and space" technology
On August 1st, in response to the urgent notice from the Miyun District Emergency Management Bureau, the Beijing branch quickly undertook and carried out the task of disaster investigation and statistics for a town in Miyun District with its professional disaster assessment capabilities. On August 2nd, commissioned by the town government, members of the branch team went to the disaster area again to discuss plans and expand service scope on site, to assist in regional post disaster reconstruction planning. This is the first time that the branch company has undertaken large-scale disaster statistics work led by the government. In practice, the branch company deeply recognizes the enormous value of the integrated technology of "space, sky, and air" (satellite remote sensing, drone aerial photography, etc.) in improving disaster management efficiency - it can accurately and efficiently record the damage to houses, roads, farmland, and other areas, providing strong data support for scientific decision-making by the government. The subsidiary will continue to promote the practical application of such advanced technologies.
Dual line operation: Efficient promotion of insurance commission and livelihood claims settlement
While undertaking government disaster management tasks, the Beijing branch also efficiently promotes the survey and claims work entrusted by insurance institutions. On August 4th, the branch company formed a special working group with the management cadres of a certain insurance company headquarters to go deep into the severely affected areas of Huairou District, and carry out door-to-door inspections and rescue support for damaged houses, vehicles, and infrastructure in the local area. To speed up claims processing, the working group has activated the "white+black" mode: on-site damage assessment under scorching sun and water accumulation during the day; Stay up all night to organize records and input them into the system, ensuring timely feedback to the insurance company.
The branch office has also set up a "major disaster service station" in Huairou District, where appraisers provide on-site "one-stop" services such as insurance consultation, data collection, and claims processing for the affected people. With professionalism and patience, they alleviate public anxiety and demonstrate the warmth of public safety services.
Mission Responsibility: The people of MINTAIAN take action to safeguard 'peace and health'
This flood has caused the collapse of houses, flooding of streets, and damage to vehicles in Miyun, Huairou and other areas. A town in Huairou District has also suffered heavy losses such as power outages, damage to water conservancy facilities, bridge collapses, and crop failures. In the face of severe challenges, all employees of the Beijing branch are sticking to the front line, with the determination of "no retreat during the flood season, we will not retreat", closely integrating the accuracy of disaster data, the timeliness of claims services, and the urgency of public needs.
From the technological empowerment in the government's disaster management system to the efficient promotion of insurance claims, the people of MINTAIAN have explored the mud and surveyed the disaster situation, professionally resolved losses, and fulfilled promises with actions. In the future, the branch will continue to deepen the "technology+service" model, contribute more professional strength to disaster emergency response and people's livelihood security, and make the mission of "safeguarding people's peace and health" shine brightly in every test.
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